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Elements and Performance Criteria

1. Establish project-governance framework
   • Assess current project methodology and determine state of project management maturity
   • Determine governance framework
   • Appoint project governance team
   • Establish project governance reporting processes
2. Establish project-governance roles and responsibilities
   • Agree with project sponsor on responsibilities
   • Delegate steering committee or project board responsibilities
   • Confirm project manager responsibilities
3. Establish IT project stakeholder expectations
   • Educate stakeholders on characteristics of IT projects
   • Develop and maintain project relationships
   • Negotiate successful project outcomes

Required Skills

Required skills

communication skills to

access and prepare information electronically or in hard copy

communicate in styles to suit different audiences and purposes

establish and manage expectations

present complex or technical information and ideas in a way appropriate to the audience

resolve conflicts

write recommendations and prepare project reports requiring precise expression

initiative and enterprise skills to

act as a positive role model

agree achievable project objectives with stakeholders and team members

apply OHS procedures in line with project requirements

establish and maintain professional relationships at various levels within the organisation

establish stakeholder and team member project roles and responsibilities

lead and coach project team members to achieve project outcomes

use diversity of staff including gender and disability to improve project outcomes

planning and organisational skills to use projectmanagement tools to establish reasonably complex projects

problemsolving and decisionmaking skills to apply ethical management of reasonably complex projects

Required knowledge

organisations industry

organisations current information systems and processes

organisational policies and procedures including

project management and procurement policies

environment

duty of care

contract

company

freedom of information

industrial relations

privacy and confidentiality

due diligence

records management

project governance approaches and methods

relevant legislation and regulations that impact on business continuity such as OHS

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit	Evidence of the ability to assess the project environment and establish or implement an appropriate project management governance framework negotiate with stakeholders to agree achievable project objectives
Context of and specific resources for assessment	Assessment must ensure access to appropriate learning and assessment support when required modified equipment for people with special needs relevant documentation appropriate policies current project practices legislation if applicable
Method of assessment	A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit direct observation of the candidate carrying out project work verbal or written questioning to assess required knowledge and skills review of reports and implementation plans prepared by the candidate for the project review of a portfolio of the project work undertaken Note The preferred assessment method is through a workplace project or through a simulated medium to large enterprise workplace
Guidance information for assessment	Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed Indigenous people and other people from a nonEnglish speaking background may need additional support In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

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Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Project management maturity may relate to:	decision-making process internal project management approach methodology strategy five levels of project management maturity: ad hoc planned managed integrated adaptive.
Governance framework within an organisation may include:	principles for how projects should be run project management methodology rules about project communication and decision making specific roles and responsibilities to be adopted for every project structure of working groups and other stakeholder groups that might be established.
Characteristics of IT projects may include:	complex interrelated activities difference to operational work high propensity to change: budget quality scope time inherent risk need to manage uncertainty scope becoming more explicit as the project progresses.

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